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1 posts from July 2010

July 13, 2010

WorldMate 4.0 With TripCatch: Let WorldMate Work For You

We're excited. Big time. For the last six months we've been working on TripCatch - the next phase in making WorldMate an even more convenient way for you to plan and manage your travel. We're just out of a closed Beta with about 1,000 active users, who told us quite plainly - "We love it". Well now you can get WorldMate with TripCatch too (well, on BlackBerry, for now).


What is TripCatch?

If you're reading this, you probably already know that WorldMate automates itinerary creation by reading the confirmation emails you forward to it, assembling the information in them into itineraries and adding location and meeting details. So far, you had to forward your confirmation emails to manually. With TripCatch - even this is automated for you. TripCatch automatically identifies confirmation emails sent to you by travel agents, airlines, hotel chains etc., and integrates them into your itinerary. In plain English - TripCatch knows a certain email is a confirmation email and automatically takes care of it for you, it's that simple.

So what's so great about TripCatch?

TripCatch not only saves you the effort of manually forwarding an email. It also means that as soon as you get a confirmation email, WorldMate knows about your booking and can add it to your itinerary and start tracking it for you. So when you embark on your trip, you're guaranteed you have all your travel details with you. And as soon as you book something, WorldMate can help you with that booking - or assist with booking what you're still missing.TripCatch takes the hassle out of creating your itinerary. Whenever you enter WorldMate on your BlackBerry or on our website, your itinerary will already be built and will include all of your travel plans. It will save you time and effort and will make the whole process a lot easier.

I'm a control-freak. Can I retain control?

With TripCatch, you decide the level of automation you want. You can choose to have TripCatch alert you whenever a travel confirmation email is detected - at which point you can decide if you want to integrate that booking into your itinerary or not. Or you can decide to Always have TripCatch integrate the bookings it detects, and have a fully automated process. The choice is always in your hands.


So is WorldMate now looking into my inbox?

Your Privacy and Security Are Assured.

At WorldMate we take our members’ privacy very seriously. We built TripCatch with that goal in mind – it works quietly in the background only picking up travel-related emails. It filters emails with only very specific travel expressions and is careful not to pick up other messages.  It is optimized such that it almost never "catches" the wrong email. In fact, we had it catch dozens of thousands of emails during the private beta period, with virtually zero non-travel emails caught. Furthermore, all emails are immediately deleted off our server after they are parsed (including the ones that are "misses"), so even in the rare case the wrong email is caught, it is immediately deleted without a trace.

Your privacy is our concern. So much - that you don't have to take our word for it.We’ve partnered with privacy leader TRUSTe. They’ve certified our software and databases with the TRUSTe Privacy Seal to verify that your information is safe with us. Please see our privacy policy for more information about how we maintain your privacy.

How can I help TripCatch get even better?

If you appreciate the value of technology like TripCatch, you can help us improve it even further. We've launched TripCatch as a Beta to make sure we have an opportunity to keep improving it. If you'd like to assist us - please join our Product Improvement Program. By doing so you'll enable us to analyze those emails that TripCatch "misses", so that we can improve it even further.

Hey, what about us iPhone users?

We are working to enable TripCatch for you too. It is a little tricky, as iOS has different limitations, but we'll get there. And you'll be the first to know.