WorldMate Maintenance
Over the last few days, we've been experiencing significant server issues. We've not foreseen the dramatic increase in activity that the iPhone app brought upon us, and now we're quickly trying to beef up the system.
Over the coming weekend we will be upgrading key elements of our servers. Therefore we expect some or all of the system functionality to not be available from time to time. We apologize in advance for every inconvenience - we're doing this to provide our users with more capacity and capabilities!
Posted by WorldMate at 01:18:18 PM
|
It seems impossible to navigate Worldmate via my Safari browser on the iPhone. The popup windows for Flight details are off the to the side of my screen and I can't move them.
Will this be corrected?
Posted by: Ron | July 13, 2009 at 12:47 PM
Why don't you use our iPhone App? We built this to give you the perfect travel experience on the iPhone.
Posted by: Nadav | July 13, 2009 at 12:49 PM
How's the fix coming guys? I still can't add new itineraries.
Posted by: Mike | July 13, 2009 at 02:35 PM
You should be able to, the system is down for 15-minute periods at intervals. If you're experiencing something else - please let us know!
Posted by: Nadav | July 14, 2009 at 02:34 AM
Having just transferred from a Blackberry to Iphone, I am disappointed in the reduced functionality.
Posted by: nick | July 14, 2009 at 07:40 AM
I can't login from my Blackberry Tour, I get an exclamation mark with an OK button. No messages. I have enabled all app settings to allow.
Login through the website works.
Posted by: Jay | July 15, 2009 at 01:47 AM
Cannot login to website for four days...
Posted by: a | July 15, 2009 at 10:51 PM
Please try changing your password. Some password records may have been deleted in the process. As we do NOT keep our user's passwords, we are unable to recover them - so you need to change yours.
Posted by: Nadav | July 16, 2009 at 12:26 AM
Jay, looks like your password includes special characters (ampersand,semicolon,pound, etc.)
Try changing your account password via the web site to one that has no such characters. If it doesn't work let us know.
Posted by: Dario | July 16, 2009 at 10:08 AM
I cannot login to the web site for quite a while now. When I managed to log in once this morning, I could not navigate and it would not add something to an itinerary. This has become extremely unstable for me.
Posted by: M. Tamer Ozsu | July 19, 2009 at 05:26 AM
Are there any plans for a new update for the iPhone. Having just switched from a bberry the functionality is much reduced.
Posted by: Colin | July 26, 2009 at 09:56 AM
Yes, there's actually a version waiting for Apple's certification for awhile now.
Posted by: Nadav | July 26, 2009 at 11:16 PM